FAQ
FAQ – Frequently Asked Questions
Q: What makes Aviante Atelier products different?
A: We design tools with intention — blending premium materials, sustainable practices, and artistic detail. From archival-quality paper to thoughtful finishes, every release is built to last and inspire.
Q: Are you Black-owned?
A: Yes. Aviante Atelier is proudly Black-owned and community-driven. Our mission includes uplifting underrepresented artists and giving back through creative initiatives.
Q: Do you offer free shipping?
A: Sometimes. We run free shipping promotions, and orders over a certain dollar amount may qualify. Full details are always listed at checkout.
Q: How long does shipping take?
A: Orders typically ship within 2–3 business days. Pre-order items (like our flagship sketchbook launch) will have estimated shipping timelines clearly listed on the product page.
Q: Do you ship internationally?
A: currently we only ship in the US currently
Q: What is your return policy?
A: Returns are accepted within 7 days of delivery if the item is unused and in its original condition. For defective or damaged products, please contact us directly.
Q: Will your sketchbook handle different mediums?
A: Yes. Our 150gsm archival paper is bleed-resistant and ideal for ink, graphite, gouache, collage, and mixed media layering.
CAQ – Customer Asked Questions
Q: Why are your products priced higher than other sketchbooks?
A: We use premium, sustainable materials and produce in smaller, intentional runs. Our tools are designed to be part of your artistic process long-term — not disposable products.
Q: Will you always do limited drops?
A: Our core products (like the flagship sketchbook) will always be available. We also release special editions and collaborations in limited quantities to celebrate creativity and culture.
Q: How do I know my purchase supports the community?
A: Aviante Atelier reinvests into initiatives that uplift artists, particularly from underrepresented communities. Every purchase helps us continue building platforms and opportunities for creators.
Q: Can I collaborate with Aviante Atelier?
A: We love collaborating with artists. Reach out through our Contact page with your portfolio and ideas — we’re always open to partnerships that align with our mission.
Q: What’s next after the sketchbook?
A: This is just the beginning. We’re developing more tools, supplies, and editions designed with the same premium, intentional approach — stay tuned for new drops.